Comments on: Dot5 Web Hosting Reviews

By: Teri

Teri — Thu, 03 Jul 2008 16:05:48 +0000

If there was a 0 I would rate them 0 over all, I have had the worst experience with this company! First of all, it took weeks to get my website up on there server, then in the middle of the the year I started having problems uploading to the server again. Once again, my website was down for about a week and a half. I then canceled my account and a year later they billed me for another year. When I called them they said they would refund me, I have been calling them for months now and each time they say they have refunded my credit card but I have yet to see a refund. DO NOT USE DOT 5 HOSTING, YOU WILL REGRET IT!!!

Reliability: 1
Price Value: 1
Control Panel: 1
Customer Support: 1
Overall Rating: 1

By: Jef

Jef — Wed, 02 Jul 2008 14:19:03 +0000

Brian, I didn't know dot5 was the same company as start logic. Startlogic does provide and incredibly good service so I am really surprised to hear that. If you ticket was closed, then you should contact your card company and try to have the funds refunded to your account.

Reliability: 4
Price Value: 4
Control Panel: 3
Customer Support: 3
Overall Rating: 4

By: HaMMerZ

HaMMerZ — Tue, 01 Jul 2008 13:06:54 +0000

Brian I think that was really unfair of them to close your ticket without even commenting. I try not to use my credit card a lot when I'm purchasing hosting. I've had my credit card charged when I've specifically asked them not to. I've never hosted with Dot5 but after your review, I don't think I will ever. I am giving a review of 3 as neutral because there is no option to not review the site

Reliability: 3
Price Value: 3
Control Panel: 3
Customer Support: 3
Overall Rating: 3

By: Brian

Brian — Sat, 05 Apr 2008 22:15:15 +0000

Dot5, which is apparently the same company as Startlogic, let my domain registration expire. They said I would have a free domain name, but yet they sent me an email saying my domain was about to expire. So I called them and gave them my credit card number and they charge it and sent me an email saying that my domain registration had been renewed for 2 years. Today I’m getting a message that my web site can’t be found. I went to another host, entered my domain name, and my domain name is available. I submitted a ticket to Dot5 about this and all they did was close the ticket without comment and without resolving the problem.

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