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GoDaddy isn’t the only domain registrar around. Dotster offers the third largest domain registration service in the world and is establishing a solid reputation in the web hosting industry as well. These are tremendous accolades when you consider the fact that the company has only been around since the year 2000. While they are lacking in the feature department when compared to some of the big boys, Dotster makes our top 10 because of their excellent support and reliable hardware that has resulted in great performance and high remarks among their clients.
Disclosure: We are a professional review site that receives compensation from Dotster. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
Dotster’s reliable service begins with the tight infrastructure of their facility in Phoenix, Arizona. This data center has been specifically designed to house their state-of-the-art hardware. Dotster makes sure their clients are always up and running with multi-redundant systems in the way of data backups and additional power sources. Dotster upholds their reliable service with an uptime guarantee of 99.9%
Price Value (2.5/5)
Web hosting with Dotster is certainly affordable but fails in comparison to other solutions. $5.25 per month gets you 5 GB of disk space and 250 in bandwidth; more than enough for the average personal user but insufficient for the high-traffic website. Their basic plan also comes included with 10 email accounts, a spam filter, access to a MySQL database and password-protected directories. Their most appealing feature is perhaps Microsoft FrontPage which enables easy web publishing with the click of a button. Decent offerings but we’re still waiting for Dotster to include more functionality into their standard package.
Control Panel (4/5)
Administering your Dotster account is made easy with the cPanel software. This program is easy to use and very powerful with a rich feature set of its own. You will get more value out of cPanel when signing up for one of Dotster’s VPS plans that comes with more capability. Whether it’s creating email accounts or enabling your spam filter, this popular control panel allows you to perform the task from a well designed centralized location.
Customer Support (5/5)
Dotster offers the same quality support they’ve been providing for years. Feel free to contact their professional staff via phone or email with any concerns you may have. You can also refer to the informative FAQ section on their website which makes for a great self-help resource. Dotster recently improved their support with the addition of a live chat system dedicated to their web hosting clients and domain registrants.
Dotster hasn’t changed much since our last review. They’re still a reliable company offering a quality service and superb customer support. However, they also still have a few improvements to make in order to climb up the ladder. By adding more resources and features, they could easily be one of the top 5 companies in the industry.
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