HostPapa Web Hosting Review
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“Let papa take care of you”. That’s HostPapa’s motto, and it serves to initiate the customer into their brand of web hosting. They are a Canadian company, and it is clear to see they believe in taking care of the customer. They offer 1,700 GB of disk space and an astounding 17,000 GB of data transfer, making them one of the first web hosting companies that comes to mind when you think about value for the dollar. This is especially true when you consider they aim their services mostly to the small and medium sized business community. If you are looking for a web hosting solution that meets the needs of your small business, you could do a lot worse than taking a look at HostPapa. To explain what we mean, let’s see how they rank in the categories that mean the most to web hosting services.
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Reliability (5/5)
We were impressed with HostPapa’s commitment to reliability, one of the most important facets of good web hosting providers. They have seemingly covered all of the available bases when it comes to ensuring that your website will be running at almost all times. In fact, they even back their system with a 99.9% uptime guarantee, something we don’t see enough of in the web hosting world. If a company is proud and confident in their reliability, this shouldn’t be a problem. To us, this proves that HostPapa treats the burden of reliability with the seriousness it deserves.
Price Value (4/5)
Starting at under six dollars a month, HostPapa has gone above and beyond to provide the best bang for your web hosting dollar. For those webmasters looking to host more than one domain through a single account, HostPapa provides a solution, allowing up to eleven on your single account. This is of course with the restriction of bandwidth and disk space that comes with the account in question. A free domain name comes with each of their packages.
Control Panel (4/5)
There are a few companies out there who have managed to best cPanel when it comes to providing the best mixture of features and intuitive controls, but the ones that have done the opposite are far more common. The safe bet is to stick with what works, and this is what HostPapa has done.
Customer Support (4/5)
We very much enjoyed HostPapa’s customer service, and their attention to the importance of this category. Customer support is available twenty four hours a day, seven days a week, and that’s exactly what we like to see. Web hosting problems can crop up at any time of the day, and it is important that your web hosting provider is there to address your concerns when a problem occurs. There is also an extensive database on their website where you can address your own concerns before taking them to the telephone.
Overall Value (4/5)
When it comes to providing quality web hosting solutions for businesses and individuals, HostPapa has proven itself as a leader in the industry. They have also gone the extra mile and made a pledge to use only green renewable energy to power their many servers and systems. This aspect of their company could make a big difference in their success, as more and more people become involved and concerned with the environment.
HostPapa has also been listed in MBRW Top 5 Green Web Hosting
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Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. .
Jason Rakowski
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That is right, Hostpapa does offer a value for the dollar. I think the prices there charge are cheap in terms of the services they offer. I think their customer support is quite good too and they do generally offer a very good service at reasonable prices.
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I’ve had a lot of first-class service from this company. The one time I had an actual issue, it was sorted out within the hour I made my complaint.
I do like the fact that the data transfer easily breaks several terabytes. Being someone that has a lot of high-res photography, I can use all the data transfer I can get. A lot of companies claim to have unlimited data limits, but they actually don’t.
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A very solid company with some very solid numbers that are actual numbers instead of abstract concepts. I much prefer a company that says “17 gig” instead of “Infinite, well, actually, I’m not telling you how much it is.”
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This is the best company I know in the whole market of hosting business. I never found a company that has such a wonderful customer service, which is contacting you and solving the problems you have during a two hour period.
If someone asks me for a good host- I say “HostPapa”.
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Because we saw that HostPapa had such a high ranking on some websites, we chose HostPapa. We
have been with HostPapa for about half a year now. And it has been really disappointing!
First, we can never get to talk to anyone on the phone when we have problems with their web hosting
service. Second, their Online Support is always busy ( I have only conversed with someone just once
so far! ) The only way we can contact them is to fill out a ticket online, and wait for their reply – I
nomally get their reply back the next day if I put “Urgent” on the ticket. Third, their servers are not
stable. In the last half year, we have been notified that the server would be down for maintenance 3
times. Two months ago, they changed our IP address without notifying us thus we couldn’t find the
website or cpanel, neither could our web users. I told their Online Support but they said they only did
this the once. I said we should be notified still that they had done this. The person I was talking to
didn’t say anything else – she just disappeared and didn’t speak to me again!.
So I absolutely do not recommend anyone ever again use HostPapa!
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