IX Web Hosting Review
Latest Updated Jun 15, 2008
A strong force in the business for almost nine years, IX Web Hosting continues to bring innovation with a number of new tools to increase their client base. It seems as if the company was reborn after recently opening a new data center in Hopkinsville, KY, a well kept facility that makes them one of the most reliable hosting providers in the industry. IX Web Hosting has established a solid reputation with exceptional performance and technical support, resulting in fast-loading web sites and a high-rate of client satisfaction.
Reliability (5/5)
When it comes to web hosting, reliability is a key factor, something IX Web Hosting takes quite seriously. In contrast to many competitors, IX Web Hosting offers a money-back guarantee that can be redeemed at any time, a tremendous upgrade from the previous 30-day guarantee. Additionally, they offer money-back guarantees for downtime as well. This is very rare as several companies aren’t so willing to stand behind their claims. Even with this unbelievable money-back guarantee, their servers are state of the art, monitored 24/7 with trained technicians and professionals on hand to tackle any problems that may arise.
Price Value (4/5)
IX Web hosting has recently both increased and lowered their price - as of now, the cost for basic service is $4.95 per month. This plan includes an unlimited amount of disk storage and bandwidth, along with several tools to support e-commerce. The features missing from the basic service are included in their $7.95 per month business plan. The upgraded package includes a number of quality features such as blogging software and database support. Clients will get the most value out of their unlimited pro package at $12.95 per month. This plan includes three free domain registrations and a robust 16 dedicated IP addresses. While this is a great deal, there are a few web hosting companies that offer more features for a lower price. However, the anytime money-back guarantee makes this package quite valuable nevertheless.
Control Panel (4.5/5)
IX Web Hosting provides clients with their own control panel, a handy application by the name of H-Sphere. This control panel has received many upgrades, as some of those switching from cPanel had a difficult time adapting to the interface. The current version of H-Sphere is far more user-friendly and gives you the ability to custom design a website that’s both unique and professional. In what this control panel lacks in comparison to cPanel, it makes up with extreme compatibility. H-Sphere supports and functions flawlessly on both Windows and Linux platforms. It also gives you the power to mange domains and email accounts, configure MySQL, MSSQL and PostgreSQL databases, and even cancel or resume a subscription all from a centralized location.
Customer Support (5/5)
IX Web Hosting is highly regarded as having one of the best customer support teams available. Their staff of trained professionals is dedicated to providing quality 24/7 support via telephone or email. Additionally, support is offered through a live chat in which issues are addressed promptly and clients are treated with courtesy. The IX support team will assist you with any problem, whether it’s uploading from FTP, handling CGI scripts, or publishing with Frontpage extensions. This company offers an enjoyable personal experience that makes them stand out from the competition.
Overall Value (4/5)
While the price of their service isn’t as affordable as others, IX Web Hosting more than makes up for the cost with newly introduced feature-rich packages, quality support, and a 100% money-back guarantee. This company has strived for improvement and excellence and has achieved it with a number of useful upgrades and service that has proven to be consistently reliable.

6 Positive Reviews
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