• Reliability: 4
• Price Value: 5
• Control Panel: 1
• Customer Support: 1
• Overall Rating: 1

I review your comments about serverpronto.com service and I want you share with you my point of view and a problem I have/had with them:

Since three months more or less. I purchase a second server (I had there a server already so I decided to purchase a second one) and pay the total amount of this new server for $322.15 USD.

A couple of weeks before that, I experienced setbacks like they used to duplicate invoices (they call these “mistakes”) with the porpoise to charge you twice if you have a credit card… Well, in this time my credit card I provide them was cancel (thanks to god), so any charge was not possible.

After four days more less that I pay them, they automatically cancel my service, their excuse was that I could not have any reason for be “angry” about the technical support and the abusive way they treat clients and try to charge twice, etc excusing this as a “technical mistakes that administration area do”.

After they cancel my service and AFTER I PAID THEM AND CALL THEM DAILY, they stay agree to refund me, has passed already three months since that and nothing is yet in my credit card concerning a refund by their part.

Their excuse goes far… they try to clean her hands by telling that they didn’t charge twice and that there is not any deserve refund and unknowing totally the situation, or at less try to unknowing it.

So if you have experiencing this type of problems, please post any message as possible you can where refer to web hosting and dedicated servers service and let the people know what kind of people are inside this company, so if you are deciding to buy there a server, take in mind because you could be the next guy to be defrauded and if you have already this service, make the necessary think for avoid they try to do the same with you.

So server pronto service sucks.

• Reliability: 1
• Price Value: 1
• Control Panel: 1
• Customer Support: 1
• Overall Rating: 1

Support is only there when they feel like it. My dedicated server was slower than my $5 a month shared hosting plan with another company.

The cancellation procedure is ridiculous. So much hassle - it looks like I’m going to have to cancel my credit card to get them to stop billing.

Horrible, avoid at all costs.

• Reliability: 1
• Price Value: 3
• Control Panel: 1
• Customer Support: 1
• Overall Rating: 1