WebFusion Web Hosting Review
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Based in the United Kingdom, WebFusion has been delivering professional web hosting services for more than a decade. During this time, the company has evolved to become one of the industry’s top players and is quickly making a name for itself in the U.S. WebFusion is committed to making sure the customers enjoy a hassle-free experience, using web hosting technology to deliver simplified solutions that are easy to use. These factors and more have made WebFusion one of the most popular hosts on the scene.
Disclosure: We are a professional review site that receives compensation from WebFusion. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
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Reliability (5/5)
The WebFusion hosting service is powered by an impressive Tier-1 network. The infrastructure has more than 100 points of presence across the U.K. with data centers located in London, Leeds, Manchester and Nottingham. Each facility is equipped with all the requirements needed to ensure a seamless operation. The doors are locked magnetically while the grounds get the benefit of physical security and advanced video surveillance systems. Air conditioning units, fire detection and suppression systems and backup power sources help WebFusion maintain a respectable uptime and optimal performance.
Price Value (4/5)
WebFusion’s U.S.-based hosting division offers three attractive hosting plans, each of which are competitive priced. Coming in at $6.99 a month, the Techie Plan offers the best value. This package is ideal for developers and businesses, equipped with 2,000 email accounts and webmail access along with spam filtering and virus scanning. Rich in programming technologies, this plan offers ASP and PHP on Windows and Linux platforms respectively. WebFusion also keeps security in mind by arming the server with SSL certificates to enable encrypted communications.
Control Panel (4/5)
The control panel acts as the central office for your website, the area where you perform important administrative tasks. WebFusion provides its customers with a control panel that takes the pain out of maintaining a website. This intuitive software lets you set up and manage emails, enable web services like FrontPage and view comprehensive graphical web stats. The control panel also gives you the ability to install add-on scripts like blogging programs and content management systems. After getting familiar with the controls, you will find that managing your site is no sweat at all.
Customer Support (4/5)
WebFusion compliments its reliable web hosting service with excellent customer support. You can get help 24/7 in a variety of ways. The professional support staff is available via toll-free phone number, email form and online documentation. WebFusion offers a huge, easy searchable knowledge base along with organized categories on the hosting essentials. The WebFusion Support System Center is designed to help you find answers on everything from domain names to scripting languages.
Overall (4/5)
All in all, WebFusion has some decent offerings but there are better deals out there, especially if you’re looking for more features. On the other hand, the service is extremely reliable and the quality support is refreshing in times where nothing is guaranteed. Look for WebFusion to become more impressive as the company gets comfortable in the U.S.
WebFusion Hosting Official Site
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Webfusion limits individual downloads to 3mbps. (315KB/sec) I can run five simultaneous downloads at 3mbps for a combined 15mbps, but I cannot expect visitors of my site to use download accelerators.
I use my Webfusion to host photos and short videos I’ve shot with a pocket camera on various online forums. This host cannot serve up high resolution photos, animated GIFs, or even SD video due to this cap. I asked Webfusion to allow me to upgrade my account and they said that wouldn’t be possible.
Nowhere on their site do they mention the incredibly caps they place on individual connections. Also, their hosting has terrible latency for US customers since Webfusion’s data center is located in Europe.
After submitting my request to cancel my hosting subscription, Webfusion took over a week to respond. And when they canceled my subscription, they immediately charged my account for the next month telling me they automatically charge for the next thirty days of service at cancelation.
I lack the vocabulary to express my distaste for Webfusion.
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Horrible company – Avoid
1. Tech support useless
2. Lock you out of control panels when they change their systems and then no provision of new access – and then it’s your fault!
3. Aggressive accounts department
4. Be careful of small print – will want to charge next billing period – cancel in writing well in advance of next bill
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Nightmare – avoid at all costs.
Uncompetitive pricing, support almost non-existent and very muddled.
It speaks volumes that this company has a ‘legal department’ to fight customers, need I say more?
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