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Three Major Issues With Web Hosting Companies

web hosting issue

If you have experienced a problem with your web hosting provider, you know what a hassle it can be to get it corrected and get back to business. What may seem like a small problem to the web hosting company can be a major blow to a website owner who depends on his or her website to bring in a paycheck.

If a website selling holiday products goes down during a crucial time for sales, for example, the business then risks losing money due to problems caused by the web hosting company. Even if your website is purely informational, your expectations on reliability, technical support, and timeliness should still be met – since you are paying for the web hosting services.

Reliability

A website’s performance and reliability will determine if a user will return – or not. If someone searching online reaches your website only to find that it is too slow to easily navigate, they will click off of the page as fast as they came and go to a different website – most likely a competing website.

It is important for your website to be fast and perform up to par. Additionally, if there are too many downtimes, even if only brief down times, it is time to start looking for another web hosting company to service your website’s needs. Especially if your website has been down for twenty-four hours or more, you know there is a serious problem, and it’s time for a new plan like those offered by BlueHost. BlueHost is a top-rated web hosting company for reliability and uptime.

Technical Support

Having great technical support is just as important as reliability when it comes to web hosting companies. Just because your web hosting company offers 24/7 support, it will not do you any good if their support services lack knowledgeable and helpful staff who can answer your questions. If you have an issue that needs technical support to address the problem, you do not want to be stuck with a web hosting company that will let your open ticket remain unanswered and unresolved for days at a time. Try a web hosting company with proven results and good reviews for technical support such as LunarPages.

Timeliness

The internet is about delivering information, products, and services to web searchers instantly. If you sign up with a web hosting company that is slow to activate your account, you could miss the boat when it comes to capitalizing on a new idea or product. Again, be sure to research the web hosting company you intend to use to make sure timeliness will not be an issue.

The Bottom Line

Because more and more business and individuals create websites every day, the rising demand for web hosting services means that there are more web hosting companies operating than ever before. As a website owner, it can never be emphasized enough how extremely important it is to do the necessary research to find the right web hosting company to meet your needs. There are plenty of web hosting companies, such as StartLogic, that can get the job done at a reasonable price while providing reliability, excellent customer service and technical support, and quick turnaround.

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Need top-rated reliability and uptime web hosting? Try BlueHost

Need good technical support web hosting? Try LunarPages

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5th June 2008
Posted by Web Hosting Consultant in Best Web Hosting Tips

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