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Bluehost vs. Rackspace Cloud

Bluehost vs. Rackspace Cloud

Cloud computing has made a huge shift in the paradigm of web hosting since about 2003. It became apparent after the turn of the century that servers needed redundancy and load balancing in order to become more efficient and dependable. Rackspace, founded in 1998, saw the value in this computing technology and opened doors to cloud hosting in 2005. Since then they have become one of the most prominent and most affordable cloud hosts in the industry.

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Bluehost.com was founded in 1996 and weathered its way through the tumultuous dot com boom and bust. And in the 21st century Bluehost has become one of the largest web hosting companies in the industry with millions of websites on the books, and growing at a pace of 20,000 per month.

These two reputable web hosts are practically suitable for most any small to medium sized business website. But which one would you choose? We take a look at important details of both companies and give you our recommendation below.

Pricing

Bluehost makes pricing easy with a single plan for just $5.95 per month. For more resources and extra features, clients can buy up to the “Pro” plan for $19.95 per month.

Rackspace cloud hosting is based on a price per hour, which is standard for the cloud hosting industry. Their rates start at just $0.015 per hour and go up depending on the number of servers you need, your operating system, and RAM. Beware that bandwidth is extra! Charges start at $0.18 per GB outgoing, and $0.08 incoming. Thus, for instance, a basic plan at $0.015 per hr plus 50 GB of outgoing and 10 GB of incoming bandwidth would run about $16.75 per month. The thing to remember is it is flexible. You pay only for what you need and use.

Products and Services

Bluehost doesn’t put a lot of extras in front of their customers. Instead, they put a lot of effort into making their single hosting plan one of the best, and backing it with a 99.9% uptime guarantee and an anytime money back guarantee.

Rackspace offers a lot of “tools” for cloud hosting clients, that include client software and applications, online backup, security, monitoring, and reporting, developer tools, SEO, and even productivity tools.

Web Hosting Features

The Bluehost plan is all-encompassing with unlimited bandwidth, disk storage space, hosted domains, and email accounts. They provide lots of extra features like scripting and plugins, multi-media support, and even free eCommerce applications with a choice of shopping carts.

Like most cloud hosting plans, clients choose their bandwidth and file space needs. Rackspace offers tools to help set up operating system and other software needs. And they even offer cloud hosting options that are completely managed so you don’t have to worry about anything.

Customer Service

Bluehost is known for its outstanding support with 24 hour phone, chat, and email support. Their online knowledgebase is excellent with plenty of articles, videos and wizards.

Rackspace also has 24/7/365 technical support with chat and telephone. Their online help is basically a FAQ section so not nearly as extensive as Bluehost.

Recommendations

Rackspace clearly has refined cloud hosting into an art. However, for ease of use, better customer support, and nearly all the features any small to medium business needs built right into the plan, our recommendation goes to Bluehost.

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