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ThinkHost Web Hosting Review

thinkhost review

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ThinkHost is proud to be one of the first green hosts in the business, powering the web on alternative energy since 1999. Over the years, ThinkHost has been able to leverage hosting technology in an energy-efficient manner that releases fewer emissions into the environment. Offering reliable support and several features, this eco-friendly platform is designed for individuals and personal users alike. If global warming has been on your mind lately, you can play a tremendous role by investing in a proven true-green provider.

Disclosure: We are a professional review site that receives compensation from ThinkHost. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.

Main Features Language Compatibility Email Features
Disk Storage
Bandwidth
Free Domain Name
Add-On Domains
Sub Domains
Parked Domains
Unlimited
Unlimited
No
Unlimited
Unlimited
Unlimited
PHP
PHP5
ASP
Perl
CGI-BIN
Python
Ruby/Ruby On Rails
SSI
Shell Access
Cold Fusion
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
POP3
SMTP
IMAP
Webmail
Email Forwards
Mailbox Aliases
Auto-Responders
Mailing List
Spam Protection
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Database e-Commerce Features Multimedia Features
MYSQL
Microsoft SQL
PostgreSQL
MS Access
ODBC/DSN
phpMyAdmin
Yes
No
No
No
No
Yes
SSL Secure Server
OS Commerce Shopping Cart
Cube Shopping Cart
Zen Cart Shopping Cart
Password Protected
OpenPGP Encryption
Shared SSL Certificate
Agora Shopping Cart
Yes
Yes
No
No
Yes
No
No
No
MS Silverlight
Flash Support
Streaming Video
Streaming Audio
Shockwave
MIDI File Support
Add own MIME Types
No
No
No
No
No
No
No
Scripting Features Highlight Features Overall Rating
Fantastico
Blogs/Wordpress
b2evolution
Moodle
Mambo/Joomla
SMF Forum
Wiki
PHPAdsNew
PHPAuction
PHP Form
No
Yes
Yes
No
Yes
No
No
No
No
No
  • 100% Uptime Guarantee
  • Powered by wind & solar energy!
Uptime
Service
Bonus
Editor Rating
User Rating

Reliability (4.5/5)

★★★★½

Housing state of the art servers, ThinkHost runs socially responsible data centers equipped with the technology needed to keep things flowing smoothly. Virtually locked down with the rock-solid Unix platform, your website is protected with interruptible power supplies, backup generators and redundant HVAC systems. With a 100% uptime guarantee, ThinkHost ensures that your content is accessible at all times.

Price Value (4/5)

★★★★☆

ThinkHost’s web hosting plan is slightly more expensive than the competition but offers great value just the same. For $7.95 you receive unlimited bandwidth and disk space, the ability to host unlimited domains and a free site builder. The most attractive green feature is the planting of a new tree on your behalf. With unlimited databases and support for various scripting languages, this plan makes a viable option for a range of hosting needs.

Control Panel (3.5/5)

★★★½☆

ThinkHost provides its customers with the cCenter software. Though not as widely known as other control panel solutions, this program grants authority over your essential hosting features. From a centralized interface you can create email accounts, add domains, manage your files and incorporate a variety of third-party software. As a webmaster, this program is a key weapon in your arsenal.

Customer Support (4.5/5)

★★★★½

The professional support staff at ThinkHost is just as friendly as its environmental efforts. If there is ever any trouble building or managing your site, help can be obtained via phone, email or the convenient ticket system. ThinkHost also offers real-time support via a live chat system.

Overall Value (4/5)

★★★★☆

Whether your plans involve a personal site or something more lucrative like a small to medium sized business, ThinkHost can supply you with the tools needed to get started. While this package isn’t as competitive as others in the terms of price and features, ThinkHost is always making upgrades to improve the overall quality of service. You are sure to hear good things about this company throughout the web and right here as well.

Cut back your emissions and power your business with renewable energy. For just $7.95 per month, ThinkHost offers unlimited storage, disk space, databases and $400 in free software. This plan is backed by 14-day, no questions asked money back guarantee.

ThinkHost Official Site

Thinkhost has also been listed in MBRW Top 5 Green Web Hosting

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    « »
    23rd April 2008
    Posted by Web Hosting Consultant in Web Hosting Reviews

    13 Responses to “ThinkHost Web Hosting Review”

    1. green says:

      I love the fact that they decided to go green and use totally renewable energy. That is very commendable. I think the prices for their hosting packages is a little bit too expensive. A lot of other hosting companies are offering lower rates with very reliable services.

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    2. cirereyes says:

      I didn’t know hosting sites are now looking at going green, that’s a great idea and their package price is a lot cheaper than other hosting sites. In my own opinion, 100% up time for hosting sites that generates its own electricity is more reliable.

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    3. Hettie Patterson says:

      Thinkhost have always been the host I have used so I don’t have much to compare them by. All I do know is a lot of my friend’s moan about there hosting a lot and I have never had any problems with mine!

      For that reason I say give them a go…

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    4. Calder68 says:

      Yes, they have a great idea, but I believe they’ve over-reached and taken on more than they can support. My WordPress blog and other PHP pages go down on a regular basis (generating an Internal Server Error). The tech support people do (usually) respond within a few hours and announce that they’ve rebooted the server and the scripts are working now. I can see this happening on a rare occasion, but this happens at least a couple weekends a month–and those are just the times that I catch it. If you only have HTML pages, they’re probably fine. If you have a blog or PHP scripts, look elsewhere.

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    5. Travis Hodges says:

      Thinkhost’s prices are competitive in the market, but they surpass others when it comes to their quality of service. Web hosting companies are a dime a dozen these days, but good ones are few and far between. Moving to them from another company was easy and they helped me all along the way. I would recommend them!

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    6. Mark Holmes says:

      Thinkhost comes with everything I need for my website. They are fast, reliable, and have good support. Isn’t that what makes a good web host afterall? Pricing is good for what you get. Their customer support is really a head and shoulders above any other web hosting company I have been with before.

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    7. trixy says:

      started using this service a while ag still looking for its pros and cons but till now its working fine and think its features are great and will really give me satisfaction as i spend time and money on them.Have some forums and sites hosted with them and getting good support from their team ,still much left to conclude ..

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    8. mesh says:

      good customer support i am getting from them,using this service since 6 months yet faced not a single problem.I was wondering it should have been placed are the 4th or 5th place of your top ten list but still it offers quality services and server is working great for me..overall rating it as 4.

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    9. Yol says:

      STAY AWAY FROM THINKHOST!!!!! THEY WILL RIP YOU OFF!!!!
      Boy, how I wish I had read some of the reviews for Thinkhost out there before being ripped off… I also wanted a socially responsible company to host my sites and found Thinkhost. I signed up for an account, even though I thought it was weird to have an automatic script following and pestering me with coupons and offers right from the first visit to their web site. So, anyway, I signed up for an account and quickly realized it was not a good company when their admin panel turned out to be so unfriendly. I couldn’t even set up a database without submitting a ticket for tech support!

      I immediately requested a cancellation and they never sent me an email acknowledging the cancellation or anything to the email address I had posted as my email address. I realized they never canceled and refunded charges after a month, when I got my credit card statement, and when I contacted them they claimed they would not refund charges because they sent me an email in their “internal email system” with the cancellation form I needed to fill out!!! Of course, this is an email I would never get unless I went looking for it somewhere in the hostingoperations.com support site… I guess that is just one of their dirty tricks. I am still fighting this issue with my credit card.

      Now that I think about it, Thinkhost is probably not even solar powered, it must be a couple resellers with $$$ in their eyes, trying to rip people off and doing everything they can to avoid dealing with their customers, and not a solid company trying to build its reputation and customer service. Their tech support email address is no-reply@thinkhost.com, so you know what that means…

      I learned my lesson: NEVER TRUST A COMPANY THAT DOES NOT HAVE A PHONE NUMBER ON THEIR SITE. Of course, now I can see that I am not the only one being ripped off, so check other people’s reviews and stay away from them. I have dealt with many web hosts over the years, but THINKHOST IS THE WORST EVER!!!

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    10. randal williams says:

      horrible company – polished thieves is what they are

      slow servers and terrible interface

      the bermuda triangle of customer care

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    11. Roberto Giannicola says:

      Web is down at least 5 times a week.
      Very disappointing. Support has not been able to fix this for months.

      ThinkHost is a very unreliable web hosting.

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    12. Cogbuddy says:

      I would rate this a mediocre level. Not one of the best and neither a bad one. The drawback that i feel is the lack of support for ASP language. The online customer support is ok according to me.

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    13. Chris says:

      A terrible company. I am currently looking for a new host. They no longer care about their customers. I’ve had issues with the site that haven’t been resolved for several months. ThinkHost takes care of our site certificate. One day our clients call and say our secure order form is giving them an error:
      “You have asked Firefox to connect
      securely to secure.zeno.thinkhost.com, but we can’t confirm that your connection is secure.”
      So I contact tech support.. I’m elevating this issue, is the reply. We will be in contact with you shortly.”
      Three weeks later we’re still not doing business on the net and no-one is taking care of the issue. How hard is it to update a site certificate?
      DON’T WASTE YOUR MONEY HOSTING AT THIS COMPANY!
      They just don’t care…

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